Support Board

Date/Time: Fri, 17 Jan 2025 19:40:45 +0000

Post From: Unable to Connect to TransAct

[2017-12-14 21:02:18] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The problem is quite clear and anyone can see that: TransAct Trading \| Connected To Transact Price Server. \| 2017-12-14 12:36:19 * TransAct Trading \| Gatekeeper Unreachable \| 2017-12-14 12:36:39 * TransAct Trading \| Connection Lost To Transact Order Server. \| 2017-12-14 12:36:39 * It is not within the scope of our support to analyze this extremely unusual and unbelievable connection between what you did and this Gatekeeper unreachable error. TransAct would be best able to answer it. We simply cannot. Those messages come from the TransAct software which runs in a completely different address space. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-12-14 22:52:16