Support Board
Date/Time: Fri, 17 Jan 2025 14:58:45 +0000
Post From: SC Data setup
| [2017-12-13 04:39:07] |
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We did offer remote assistance help at post 10 above. We are not refusing to help. There is nothing more we can write that the documentation does not already say. The documentation also includes a screenshots as well. We also clarified the title of each of the sections we referred you to in case your browser might not be scrolling to the correct location. We understand, that the main instance of Sierra Chart is working as you require. If not, let us know. If you want to use another instance, use File >> New Instance: Using DTC Server for Data and Trading in Another Sierra Chart Instance In that second instance, the first step is to open a new chart, just to keep this simple at first, and make sure that chart receives historical data and updates in real-time. If not, then we will need to see the Message Log by following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog You also failed to give me you bosses email.. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-12-13 04:41:05
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