Support Board
Date/Time: Sun, 24 Nov 2024 10:55:43 +0000
Post From: Notice: Prerequisite for Upcoming CME Real-Time Data Feed
| [2013-09-21 09:08:18] |
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Hello, As some of you may know, we are working on offering a real-time and historical data feed with CME data. Initially this will be offered to customers with futures trading accounts. Later this feature will be made to users without trading accounts and also include other exchanges ( ICE, EUREX, stocks). A prerequisite to use this data feed, is that we have an accurate name and address for you for records that need to be kept for the exchange. In the past we have never really enforced this requirement even with credit/debit card payments. Therefore, if you intend to use this new data feed, please take a moment to make sure your account information is accurate: https://www.sierrachart.com/usercp.php?page=ManageAccountInfo We are strong believers in privacy and freedom and do not like tell people what needs to be done. Although this is something that is required by the CME exchange and we will have to manually confirm that the information looks valid to us before we allow a particular account to receive this data feed. The reason for this notice is, is we that we see plenty of accounts with nonsense names and addresses and just simply gibberish. This is fine in other cases, but not for this data feed. If there is anyone you can trust with your basic information, that would be us. This information is not disclosed, unless it is required, as in this case to an exchange or to a credit/debit card processor. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-09-26 04:06:14
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