Support Board
Date/Time: Thu, 16 Jan 2025 23:49:10 +0000
Post From: Sierra crashes computer on opening chartbooks
| [2017-11-21 18:33:00] |
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These are the relevant help topics for this: https://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.16 https://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.8 If the whole computer is freezing, then for whatever reason your computer is not able to handle the processing necessary to load Intraday data and calculate the studies. You might want to try to restart your computer. Could also be caused by anti-malware software and we linked to that. You can enable the option to save the Message Log to a file. Here is the setting for this: General Settings Window: Save Message Log to File (Global Settings >> General Settings >> Log >> Log) But we do not think there would be anything useful in the log for an issue like this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |