Login Page - Create Account

Support Board


Date/Time: Fri, 01 Nov 2024 01:26:32 +0000



Post From: unable to connect

[2017-11-20 22:32:06]
Sierra Chart Engineering - Posts: 104368
You are getting a "permission denied" error from Rithmic:

Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Failed. Result text: "permission denied" | (Date-Time)

Refer to the documentation here about this:
Rithmic Trading Platform Service: Permission Denied Resolution Procedure
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing