Support Board
Date/Time: Fri, 01 Nov 2024 02:21:00 +0000
Post From: Sierra Stops responding and shuts down after 10 minutes of normal operation
| [2017-11-20 15:31:57] |
| Meklon - Posts: 219 |
|
Hi and thank you for your prompt reply, I appreciate it. This is really not an answer that I was hoping to receive. While I entirely understand that this may very well be a Microsoft problem, I have no way of approaching Microsoft to ask for a solution. They will immediately blame this on the product (Sierra) and will not investigate without a concrete proof that the issue is indeed caused by a Windows Operating System. Can you recommend any temporary remedy so I can continue operate my trading business? This is really a critical issue and not just a matter of convenience. I would sincerely appreciate any practical recommendation on how to alleviate this problem and make the platform stable while you guys working on identifying the root cause of the problem. Thank you, Dmitry. |