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Date/Time: Fri, 01 Nov 2024 02:20:21 +0000



Post From: Sierra Stops responding and shuts down after 10 minutes of normal operation

[2017-11-20 15:16:06]
Sierra Chart Engineering - Posts: 104368
We have seen a couple other similar reports from users running Windows 10.

If it is due to Windows 10, there really is not much we can do at the moment until we understand the problem. But it does look as though that this is a Microsoft issue and they will need to resolve it.

If it is due to custom studies, then use Safe Mode:

Sierra Chart - Software Login Instructions: Using Safe Mode

For the record, Windows 10 is not a stable operating system and should be avoided.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-11-20 15:16:45