Support Board
Date/Time: Fri, 17 Jan 2025 00:01:25 +0000
Post From: Problems after 1644 update
| [2017-11-18 03:11:58] |
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The general answer to this is as follows: - We are not aware of any changes that would cause this problem. - It is simply impossible for a program like Sierra Chart to cause a problem like this. - We do not have any other reports of a problem like this. - Every build of Sierra Chart is always a little different than the other. When there are system problems, due to the variation of the overall code and data memory layout of the process, that can trigger a bug within the system when another did not. - There may be some change/addition that we did that is perfectly valid, that is triggering a bug on the system when it previously did not. We would be incredibly surprised if anyone else reports a problem like this. And you can simply validate there is nothing wrong by simply testing Sierra Chart on another system. and all the charts were on 1 monitor. I moved them to their respective places on my 4 monitors and shut down the program and the computer. I rebooted the computer and Sierra chart. Again all the charts were on 1 monitor.
This particular issue is a well-known system issue and is documented here: http://www.sierrachart.com/index.php?page=doc/helpdetails14.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-18 03:14:52
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