Login Page - Create Account

Support Board


Date/Time: Thu, 16 Jan 2025 22:01:12 +0000



Post From: CQG Connection

[2017-11-17 19:10:02]
Sierra Chart Engineering - Posts: 104368
This really is beyond belief, that these are the responses you are getting from your broker and CQG.

This is the relevant message:
CQG FIX Trading | Market data logon unsuccessful. Server message: Trader is not enabled to use SierraChartData. Please contact your FCM. | 2017-11-17 12:43:21 *

Refer to this section here about this:
https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#CommonErrorMessage_TraderIsNotEnabledToUseSierraChartData (#5)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-11-17 19:24:26