Support Board
Date/Time: Thu, 16 Jan 2025 22:17:44 +0000
Post From: CQG Connection
| [2017-11-17 17:48:56] |
| User740496 - Posts: 32 |
|
Cannot connect to CQG Fix when I start/open Sierra. Had been working perfectly until today. I called broker and they said talk to CQG all fine at their end. I called CQG and they said I needed to talk to Sierra. Error log message here: HD Request # 7 | Downloading Historical Daily chart data for F.US.EU6Z17. Starting date: 2017-11-16. Service: cqg | 2017-11-17 12:43:21 HD Request # 7 | Requesting historical Daily data for E6Z17 starting at 2017-11-15 | 2017-11-17 12:43:21 CQG FIX Trading | Market data logon unsuccessful. Server message: Trader is not enabled to use SierraChartData. Please contact your FCM. | 2017-11-17 12:43:21 * CQG FIX: DisconnectFIX called. | 2017-11-17 12:43:21 CQG FIX: Sending a Logout message. | 2017-11-17 12:43:21 CQG WebSocket socket (8) | Adding bytes from final send buffer from buffered socket: 8 | 2017-11-17 12:43:21 CQG WebSocket socket (8) | Initiating close of socket by core. | 2017-11-17 12:43:21 CQG WebSocket | WebSocket closed. | 2017-11-17 12:43:21 CQG FIX Trading | WebSocket closed. | 2017-11-17 12:43:21 CQG WebSocket socket (8) | Sending bytes from final send buffer: 8 | 2017-11-17 12:43:21 CQG WebSocket socket (8) | Write in progress. Shutdown being delayed. | 2017-11-17 12:43:21 CQG FIX Trading | Disconnected. | 2017-11-17 12:43:21 F.US.GCEZ17 [C] Weekly #5 | Reloading chart. | 2017-11-17 12:43:22 CQG WebSocket socket (8) | Write has completed. Shutdown being performed. | 2017-11-17 12:43:22 CQG WebSocket socket (8) | Shutdown started. Waiting for graceful close. | 2017-11-17 12:43:22 CQG WebSocket socket (8) | Socket gracefully closed by remote side. | 2017-11-17 12:43:22 CQG WebSocket socket (8) | Closed. | 2017-11-17 12:43:22 HD Request # 7 | Receiving historical Daily data for F.US.EU6Z17 starting at 2017-11-16 | 2017-11-17 12:43:22 HD Request # 7 | Writing historical Daily data to the file F.US.EU6Z17.dly | 2017-11-17 12:43:22 HD Request # 7 | Received 3 records from 2017-11-16 00:00:00 to 2017-11-17 00:00:00 (2.0 days) and wrote 2 records for F.US.EU6Z17 | 2017-11-17 12:43:22 HD Request # 7 | Daily download COMPLETE for F.US.EU6Z17. Completion time: 1s. Unique request ID: 23 | 2017-11-17 12:43:22 Removed historical data download ID 23 | 2017-11-17 12:43:22 Removed historical data download ID 23 | 2017-11-17 12:43:22 CQG FIX: Received a Logout message. Text = NormalLogoutInitiatedByCounterparty | 2017-11-17 12:43:22 CQG FIX socket (6) | Initiating close of socket by core. | 2017-11-17 12:43:22 CQG FIX: Disconnected. | 2017-11-17 12:43:22 CQG FIX socket (6) | Shutdown started. Waiting for graceful close. | 2017-11-17 12:43:22 F.US.EU6Z17 [C] Weekly #5 | Reloading chart. | 2017-11-17 12:43:22 CQG FIX socket (6) | Socket gracefully closed by remote side. | 2017-11-17 12:43:22 CQG FIX socket (6) | Closed. | 2017-11-17 12:43:22 |