Login Page - Create Account

Support Board


Date/Time: Thu, 16 Jan 2025 20:07:34 +0000



Post From: Order Rejected - Skip Request For Account Null

[2017-11-17 16:21:11]
Sierra Chart Engineering - Posts: 104368
In regards to:
FXCM Live Trading (Standard) - DTC order update (Order reject). Info: FXCM order update (Rejected). Text: 19915;DAS 19915: ZDas Exception ORA-20001: Account is not in pool. Skip request for acct null. Internal Order ID: 16. Service Order ID: 541. Symbol: USOil | 2017-11-17 09:35:25 *

Follow step 7 here:
https://www.sierrachart.com/index.php?page=doc/FXCMTrading.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing