Support Board
Date/Time: Thu, 16 Jan 2025 20:09:05 +0000
Post From: connection issue
| [2017-11-15 09:51:22] |
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Someone else reported this also with CQG. Although in your case, you are having a problem with the CQG FIX server: CQG FIX: Sent heartbeat to server. | 2017-11-15 09:21:10 CQG FIX: Sent heartbeat to server. | 2017-11-15 09:21:30 CQG FIX: No heartbeat messages received from server. Sent Test Request message to server. | 2017-11-15 09:21:39 Service connection timed out. Will disconnect and retry. | 2017-11-15 09:21:40 * So this must be a problem with the CQG server. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |