Support Board
Date/Time: Thu, 16 Jan 2025 19:57:28 +0000
Post From: SC frozen/no real time data/ historical download problem
| [2017-11-15 07:53:35] |
| nioko54130 - Posts: 108 |
|
log with 1644 version, only when i have opened the SC platform and connecting to the data feed (without open any chartbook) First problem : Reading Internal Order ID file. | 2017-11-15 08:51:30
Reading Trade Orders file. | 2017-11-15 08:51:30 Reading Trade Positions file. | 2017-11-15 08:51:30 Listening on UDP port 22903. | 2017-11-15 08:51:30 Software version: 1644 | 2017-11-15 08:51:30 Usage end date: 2017-12-03 | 2017-11-15 08:51:30 Enabled for: Advanced Features. | 2017-11-15 08:51:30 Enabled for: Advanced Features 2. | 2017-11-15 08:51:30 Enabled for: Sierra Chart Historical Data Service. | 2017-11-15 08:51:30 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-11-15 08:51:30 Current selected Data/Trading service: CQG WebAPI | 2017-11-15 08:51:30 Chart Update Interval: 10 | 2017-11-15 08:51:30 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2017-11-15 08:51:30 2017-11-15 08:52:00 Local computer time | 2017-11-15 08:51:30 2017-11-15 07:52:00 Local computer time in UTC | 2017-11-15 08:51:30 2017-11-15 08:52:00 Local computer time in SC Time Zone | 2017-11-15 08:51:30 2017-11-15 07:51:31 Server time in UTC | 2017-11-15 08:51:30 Local computer UTC time and Server UTC time difference: 2 seconds. | 2017-11-15 08:51:30 Program path: C:\SierraChart\SierraFootprint\ | 2017-11-15 08:51:30 Data Files path: C:\SierraChart\SierraFootprint\Data\ | 2017-11-15 08:51:30 OS Version Number: 10.0 | 2017-11-15 08:51:30 Locale Setting: C | 2017-11-15 08:51:30 Created the DTC Protocol server. | 2017-11-15 08:51:30 DTC Protocol Server listening on port 11099. | 2017-11-15 08:51:30 Created the DTC Protocol historical data server. | 2017-11-15 08:51:30 HD Server Manager | Listening on port 11098 | 2017-11-15 08:51:30 Checking for new symbol settings for service code cqg | 2017-11-15 08:51:30 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2017-11-15 08:51:30 HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2017-11-15 08:51:30 HTTP connection to www.sierrachart.com:80 (5) | Creating socket. | 2017-11-15 08:51:30 HTTP connection to www.sierrachart.com:80 (5) | Connecting to IP: 204.15.192.108. | 2017-11-15 08:51:30 Received Date-time from server. Delay adjusted UTC Date-time: 2017-11-15 07:51:59.847. Round-trip delay: 00:00:00.145 | 2017-11-15 08:51:30 Computer time to server time difference: 00:00:01.011 | 2017-11-15 08:51:30 Successfully set the system Date-time to: 2017-11-15 07:51:59.847 UTC. | 2017-11-15 08:51:30 Received 5 login tokens. | 2017-11-15 08:52:01 Requesting symbol settings for service code cqg. Overwrite = on. | 2017-11-15 08:52:01 Symbol settings received. | 2017-11-15 08:52:01 Processed 1334 symbol settings. | 2017-11-15 08:52:01 HTTPS connection to www.sierrachart.com:443 (6) | Creating socket. Using TLS 1.2. | 2017-11-15 08:52:06 HTTPS connection to www.sierrachart.com:443 (6) | Connecting to IP: 204.15.192.108. | 2017-11-15 08:52:06 HTTP connection to www.sierrachart.com:80 (5) | Socket gracefully closed by remote side. | 2017-11-15 08:52:06 HTTP connection to www.sierrachart.com:80 (5) | Received socket Close event. | 2017-11-15 08:52:06 HTTP connection to www.sierrachart.com:80 (5) | Initiating close of socket by core. | 2017-11-15 08:52:06 HTTP connection to www.sierrachart.com:80 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-11-15 08:52:06 HTTP connection to www.sierrachart.com:80 (5) | Closed. | 2017-11-15 08:52:06 HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2017-11-15 08:52:06 HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2017-11-15 08:52:06 HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2017-11-15 08:52:06 HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-11-15 08:52:06 HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2017-11-15 08:52:06 Error getting list of user files to download. Response: ERROR: Downloading of files on startup is disabled | HTTP status: Request completed with the HTTP response status code 200. | 2017-11-15 08:52:06 HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2017-11-15 08:52:06 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2017-11-15 08:52:06 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-11-15 08:52:06 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-11-15 08:52:06 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2017-11-15 08:52:06 CQG WebAPI | Connecting to server demoapi.cqg.com | 2017-11-15 08:52:09 CQG WebSocket | Connecting to WebSocket server. | 2017-11-15 08:52:09 CQG WebSocket socket (7) | Creating socket. Using TLS 1.2. | 2017-11-15 08:52:09 CQG WebSocket socket (7) | Connecting to IP: 208.48.16.32. | 2017-11-15 08:52:09 CQG WebSocket | Opening WebSocket. | 2017-11-15 08:52:09 CQG WebSocket | Sending WebSocket handshake. | 2017-11-15 08:52:09 HTTPS connection to www.sierrachart.com:443 (6) | Socket gracefully closed by remote side. | 2017-11-15 08:52:11 HTTPS connection to www.sierrachart.com:443 (6) | Received socket Close event. | 2017-11-15 08:52:11 HTTPS connection to www.sierrachart.com:443 (6) | Initiating close of socket by core. | 2017-11-15 08:52:11 HTTPS connection to www.sierrachart.com:443 (6) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-11-15 08:52:11 HTTPS connection to www.sierrachart.com:443 (6) | Closed. | 2017-11-15 08:52:11 |