Support Board
Date/Time: Thu, 16 Jan 2025 19:55:06 +0000
Post From: Delayed & Frozen data despite data provider
| [2017-11-14 18:23:56] |
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This is the problem: Symbol Error - GE is unknown, unavailable, or improperly formatted. The contract description specified for GE is ambiguous; you must specify the currency. | 2017-11-14 09:56:11 You need to use: GE-STK-SMART-USD Refer to: https://www.sierrachart.com/index.php?page=doc/IBSymbols.html#Stock Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |