Support Board
Date/Time: Thu, 16 Jan 2025 19:02:50 +0000
Post From: Not sure why my CQG Fix connection keep disconnecting by itself.
| [2017-11-14 17:53:45] |
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Based on the long delay between the messages below, it appears as though that Sierra Chart is in a frozen state for an extended time. CQG WebSocket socket (9) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2017-11-14 10:03:31 * CQG WebSocket socket (9) | Socket gracefully closed by remote side. | 2017-11-14 10:03:31 CQG WebSocket socket (9) | Closed. | 2017-11-14 10:03:31 CQG WebSocket | Timeout waiting for pong message from server. | 2017-11-14 10:04:21 CQG WebSocket socket (11) | Adding bytes from final send buffer from buffered socket: 8 | 2017-11-14 10:04:21 CQG WebSocket socket (11) | Initiating close of socket by core. | 2017-11-14 10:04:21 CQG WebSocket | WebSocket closed. | 2017-11-14 10:04:21 CQG FIX Trading | WebSocket closed. | 2017-11-14 10:04:21 Connection to the external service has been lost. | 2017-11-14 10:04:21 Are you noticing the user interface of Sierra Chart is not responsive around the time that the connection is being lost? If so, then refer to help topic 30: Http://www.sierrachart.com/index.php?page=doc/helpdetails30.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-11-14 17:54:16
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