Support Board
Date/Time: Thu, 16 Jan 2025 19:37:32 +0000
Post From: Can't Trade certain symbols from Sierra Chart - Using Interactive Brokers
| [2017-11-14 16:27:47] |
| User676466 - Posts: 6 |
|
I'm a long time user of SC (love it!) and IB. On Friday 11/10/17 I had massive ticker symbol problems between SC & IB and was not able to use the charts for most symbols including SPY. I have never had this issues over many years, but I understand that IB has symbol and data flaws. I have now switched over to the Data Services provided by SC. The charts are now showing again - thanks! - but I like to trade from the charts and orders are not going through to IB. I'm guessing it is a problem with symbol matching but can't figure it out. Here is a trade order for MAT - The error I get is: Interactive Brokers | Requesting Open orders. | 2017-11-14 11:04:15 Interactive Brokers | Received Open orders end message. | 2017-11-14 11:04:15 Trading server did not acknowledge new order | Symbol: MAT | TradeAccount: UXXXXXX | InternalOrderID: 10512 | ServiceOrderID: 181 | Current Status: Order Sent | 2017-11-14 11:04:15 * Trading message from IB: Order Canceled - reason:. Error Code: 202. ServiceOrderID: 182. InternalOrderID: 10513. | 2017-11-14 11:04:31 |