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Date/Time: Thu, 16 Jan 2025 16:47:01 +0000



Post From: Program stop after version upgraded

[2017-11-09 17:41:32]
Sierra Chart Engineering - Posts: 104368
We do not know why you provided the Trade Activity Log when we specifically said we do not need that.

Anyway, we see you are using CTS T4. This is going to be a CTS issue.

Refer to:
Http://www.sierrachart.com/index.php?page=doc/helpdetails4.html

Consider using the Sierra Chart Exchange Data Feed:
Sierra Chart Exchange Data Feed


In response to post #4, this is a CTS issue. What you can do is go to this page and activate one of the CME Group exchanges to use the Sierra Chart Exchange Data Feed for data instead:
https://www.sierrachart.com/UserControlPanel.php?page=ExchangeDataFeedFeatures

We will let CTS know about the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing