Support Board
Date/Time: Thu, 16 Jan 2025 12:53:33 +0000
Post From: Renko bar not working in version 1630
| [2017-10-31 00:17:31] |
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In response to post #5, start a new Support Request about this. The problem is, you are jumping into existing user threads. That is a mistake because you are raising a different issue and you only cause confusion, not only for us, but for other users, and you perpetuate a claim that there is a problem related to the original post when there is not or the issue has already been resolved by us. What you are describing is simply totally different. There is no one who has raised the issue that you have because no one is putting reliance on those values in the same way at least not to our knowledge. We understand the issue you are referring to (true open and close do not match up with Renko open and close). We did make a change to resolve it. It was not meant to directly resolve it, but we thought it would take care of it since what you were seeing was a side effect of how Renko reversals are managed. But we still see what you are referring to. Although we would expect a lot less. The problem is, unfortunately you have put reliance on the true open and close values which apparently were not being set correctly to begin with with the old Renko bars. Start a thread about this so we can have a proper discussion. Update: When you are jumping into another users thread which is unrelated, we will promptly close down the discussion. We know how users get confused easily and can take another post, to make something out of it that is completely unrelated. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-31 00:48:30
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