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Date/Time: Thu, 16 Jan 2025 12:18:09 +0000



Post From: Sierra keeps freezing up - have to exit & restart to get data

[2017-10-26 22:38:02]
Sierra Chart Engineering - Posts: 104368
We are still thinking about this. This is very concerning:

If the business with the order prices being multipled by 100 occurs again, I'll get screen grabs

Might be best that you switch to the CQG FIX Trading service connection. That is one of the listed Services in Global Settings >> Data/Trade Service Settings.

If you cannot connect, then have your broker enable your CQG account for CQG FIX.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing