Support Board
Date/Time: Sun, 24 Nov 2024 04:45:47 +0000
Post From: No Live Data Anymore
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We see there was a timeout with downloading of historical data, retry downloading the missing data by following the instructions in help topic 7.1 here: http://www.sierrachart.com/index.php?l=doc/helpdetails7.html For issues with the chart not updating, refer to this help topic: Http://www.sierrachart.com/index.php?l=doc/helpdetails3.html We see no indication from this Message Log of any problem receiving the real-time market data. However, that in itself does not mean there is not an external problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |