Support Board
Date/Time: Wed, 27 Nov 2024 16:58:31 +0000
Post From: Trading simulator is not working
| [2017-10-25 02:22:27] |
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I've never said I want real time data There is no other reasonable interpretation other than to conclude you are asking for real-time data.This is what you said: Hi, I have set 'Trade simulation mode on', but I'm not getting any quotes, the current quote window is empty. I tried ESZ17 or just IBM and nothing is happening. If I place a trade in DOM, it's just sitting there, but my charts display the data correctly, with about 30 min delay. What do I need to do to get the trading simulator working?
The order is not going to be filled, unless the chart is replaying or there is streaming data being received. You are asking for real-time data for futures and stocks. And we gave you the relevant information. Here it is again: For real-time data you need to use the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed Or another supported Data/Trading service: Supported Data and Trading Services Have you even read my question? I've already read your first linked document. It doesn't help. I followed the instructions in it as I've said in my original question. All I want is to have the simulator working so I can get a feel for your platform before I sign up, but this first support reply is not encouraging. Yes of course we read it. That is abundantly clear.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-25 02:23:29
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