Login Page - Create Account

Support Board


Date/Time: Thu, 16 Jan 2025 11:12:51 +0000



Post From: Purchasing 3rd data feed

[2017-10-24 09:30:19]
User607018 - Posts: 4
Hello,

I am having exactly the same issue. When trying to activate Exchange Data Feed Connection getting:

"Failed to extend feature expiration date. Failed to create/reactive Account 128265_1 on the Barchart system.
Failed to activate the Market Data Feed."

Could you please take a look and perhaps contact Barchart as well?

(Was not sure if a new topic should be created, but as the issue seems the same, decided to use this existing one. Hope it's fine.)

Regards