Support Board
Date/Time: Thu, 16 Jan 2025 10:03:24 +0000
Post From: Version 1625 - Error
| [2017-10-20 16:59:25] |
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1. We apologize for this. This was an unexpected issue. It has been resolved in latest revision of version 1625. Update to the latest "Prerelease", by following the instructions here to update: Software Download: Fast Update After updating you need to change the Bar Period Type in Chart >> Chart Settings back to the Range Per Bar setting you were using. Or you can use a backup Chartbook as explained here: Chartbooks (Workspaces): Accessing a Backup Chartbook File 2. Attach the Sierra3.cfg file from that installation where you have this problem, by following the instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile It will be privately attached. But you can also make it private if you need to. We might also need to get the chartbook as well. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |