Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 04:26:23 +0000



Post From: Not Getting Prices From Bar Chart

[2013-09-13 22:25:00]
Sierra Chart Engineering - Posts: 104368
1. These messages mean that your account is not authorized for real-time data on the Barchart side.
Notice: Real-time data is not available for the symbol: E6U13 | 2013-09-13 08:20:41
Notice: Real-time data is not available for the symbol: E6Z13 | 2013-09-13 08:20:41

Barchart service - Subscribe to symbol GC#, Barchart Symbol: GC# | 2013-09-13 08:20:41
This symbol will not receive real-time data. You need to use GCZ13.

Go through all of your charts and make sure all of the futures symbols are set for 2 digit years. There will be some updating issues if there is a mix of 1 digit and 2 digit years. Refer to:
http://www.sierrachart.com/index.php?l=doc/doc_SwitchingSymbols.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-09-13 22:26:23