Support Board
Date/Time: Thu, 16 Jan 2025 19:56:38 +0000
Post From: Slowness issues/lagging
| [2017-10-16 10:23:12] |
| jackbravo - Posts: 69 |
|
Here is a copy of the message log. I only have 2 chartbooks open, 4 charts each. I opened SC in safe mode as directed. Reading Internal Order ID file. | 2017-10-16 04:15:10 Reading Trade Orders file. | 2017-10-16 04:15:10 Reading Trade Positions file. | 2017-10-16 04:15:10 Listening on UDP port 22903. | 2017-10-16 04:15:10 Software version: 1621 | 2017-10-16 04:15:10 Safe Mode enabled | 2017-10-16 04:15:10 Usage end date: 2017-11-07 | 2017-10-16 04:15:10 Enabled for: Advanced Features. | 2017-10-16 04:15:10 Enabled for: Sierra Chart Historical Data Service. | 2017-10-16 04:15:10 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-10-16 04:15:10 Current selected Data/Trading service: GAIN Capital/OEC | 2017-10-16 04:15:10 Chart Update Interval: 500 | 2017-10-16 04:15:10 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-10-16 04:15:10 2017-10-16 02:15:15 Local computer time | 2017-10-16 04:15:10 2017-10-16 09:15:15 Local computer time in UTC | 2017-10-16 04:15:10 2017-10-16 04:15:15 Local computer time in SC Time Zone | 2017-10-16 04:15:10 2017-10-16 09:15:13 Server time in UTC | 2017-10-16 04:15:10 Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-10-16 04:15:10 Program path: J:\Sierra Chart S5\ | 2017-10-16 04:15:10 Data Files path: J:\Sierra Chart S5\Data\ | 2017-10-16 04:15:10 OS Version Number: 10.0 | 2017-10-16 04:15:10 Locale Setting: C | 2017-10-16 04:15:10 Checking for new symbol settings for service code oec | 2017-10-16 04:15:10 HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2017-10-16 04:15:10 HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2017-10-16 04:15:10 Symbol settings are up-to-date for oec | 2017-10-16 04:15:10 Received 5 login tokens. | 2017-10-16 04:15:10 HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2017-10-16 04:15:18 HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2017-10-16 04:15:18 HTTP connection to www.sierrachart.com:80 (6) | Creating socket. | 2017-10-16 04:15:18 HTTP connection to www.sierrachart.com:80 (6) | Connecting to IP: 204.15.192.108. | 2017-10-16 04:15:18 Received Date-time from server. Delay adjusted UTC Date-time: 2017-10-16 09:15:19.059. Round-trip delay: 00:00:00.095 | 2017-10-16 04:15:18 Error setting the system Date-time.Windows error code 1314: A required privilege is not held by the client. | 2017-10-16 04:15:18 * HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2017-10-16 04:15:21 HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2017-10-16 04:15:21 HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2017-10-16 04:15:21 HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-16 04:15:21 HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2017-10-16 04:15:21 HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2017-10-16 04:15:21 HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2017-10-16 04:15:21 HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2017-10-16 04:15:21 HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-16 04:15:21 HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2017-10-16 04:15:21 HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2017-10-16 04:15:23 HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2017-10-16 04:15:23 HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2017-10-16 04:15:23 HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-16 04:15:23 HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2017-10-16 04:15:23 HTTP connection to www.sierrachart.com:80 (6) | Socket gracefully closed by remote side. | 2017-10-16 04:15:23 HTTP connection to www.sierrachart.com:80 (6) | Received socket Close event. | 2017-10-16 04:15:23 HTTP connection to www.sierrachart.com:80 (6) | Initiating close of socket by core. | 2017-10-16 04:15:23 HTTP connection to www.sierrachart.com:80 (6) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-16 04:15:23 HTTP connection to www.sierrachart.com:80 (6) | Closed. | 2017-10-16 04:15:23 GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2017-10-16 04:15:26 GAIN Capital FIX Trading socket (7) | Creating socket. Using TLS 1.2. | 2017-10-16 04:15:26 GAIN Capital FIX Trading socket (7) | Connecting to IP: 64.94.37.222. | 2017-10-16 04:15:26 GAIN Capital FIX Trading: Sending the Logon message. | 2017-10-16 04:15:26 GAIN Capital FIX Trading | Connected to trading server. | 2017-10-16 04:15:26 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2017-10-16 04:15:26 GAIN Capital FAST Data socket (8) | Creating socket. | 2017-10-16 04:15:26 GAIN Capital FAST Data socket (8) | Connecting to IP: 64.94.37.222. | 2017-10-16 04:15:26 GAIN Capital FAST Data: Sending the Hello message. | 2017-10-16 04:15:27 GAIN Capital FAST Data: Sending the Logon message. | 2017-10-16 04:15:27 GAIN Capital/OEC | Connected to data and trading server. | 2017-10-16 04:15:27 GAIN Capital/OEC | Received Trade Positions request acknowledgment message. Request Result: 2. Request Status: 1 | 2017-10-16 04:15:32 GCLX7 60 Min #1 | Reloading chart. | 2017-10-16 04:15:41 GCLX7 5 Min #2 | Reloading chart. | 2017-10-16 04:15:41 Not loading GomVelocity.dll. ACS Safe Mode enabled. | 2017-10-16 04:15:41 GCLX7 1500 Trades #3 | Reloading chart. | 2017-10-16 04:15:41 Not loading GomVelocity.dll. ACS Safe Mode enabled. | 2017-10-16 04:15:41 GCLX7 Renko 4t #4 | Reloading chart. | 2017-10-16 04:15:41 GCLX7 15 Min #5 | Reloading chart. | 2017-10-16 04:15:41 GAIN Capital/OEC | Starting real-time market data updates for: GCLX7. ID: 1 | 2017-10-16 04:15:41 GAIN Capital/OEC | Requesting security definition data for: GCLX7. ID: 1 | 2017-10-16 04:15:41 Intraday data recording state for symbol GCLX7 is set to download 'Pending'. | 2017-10-16 04:15:41 Delaying start of download for GCLX7 | 2017-10-16 04:15:41 Requesting market depth updates for: GCLX7 if supported. | 2017-10-16 04:15:42 Delaying start of download for GCLX7 | 2017-10-16 04:15:42 Not loading GomVelocity.dll. ACS Safe Mode enabled. | 2017-10-16 04:15:42 Not loading GomVelocity.dll. ACS Safe Mode enabled. | 2017-10-16 04:15:43 Not loading GomVelocity.dll. ACS Safe Mode enabled. | 2017-10-16 04:15:43 GCLX7 Renko 4t #4 | Reloading chart. | 2017-10-16 04:15:43 Not loading GomVelocity.dll. ACS Safe Mode enabled. | 2017-10-16 04:15:43 Not loading GomVelocity.dll. ACS Safe Mode enabled. | 2017-10-16 04:15:45 Not loading GomVelocity.dll. ACS Safe Mode enabled. | 2017-10-16 04:15:45 HD Request # 2 | Downloading Intraday chart data for GCLX7 to the file GCLX7.scid. Service: oec | 2017-10-16 04:15:46 HD Request # 2 | Download start date-time: 2017-10-16 04:15:05.000 | 2017-10-16 04:15:46 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2017-10-16 04:15:46 Socket (9) | Creating socket. | 2017-10-16 04:15:46 Socket (9) | Connecting to IP: 192.81.56.146. | 2017-10-16 04:15:46 HD Request # 2 | Setting DTC encoding to Binary VLS | 2017-10-16 04:15:46 HD Request # 2 | Sending historical data logon request message. | 2017-10-16 04:15:46 HD Request # 2 | Requesting Intraday data. Start date-time: 2017-10-16 04:15:05. Record interval: 0. Symbol: GCLX7 | 2017-10-16 04:15:46 HD Request # 2 | Decompressing data. | 2017-10-16 04:15:47 HD Request # 2 | Receiving Intraday data for GCLX7 starting at 2017-10-16 04:15:05 | 2017-10-16 04:15:47 HD Request # 2 | Timestamp of first Intraday data file record written: 2017-10-16 04:15:07 | 2017-10-16 04:15:47 Socket (9) | Initiating close of socket by core. | 2017-10-16 04:15:47 Socket (9) | Shutdown started. Waiting for graceful close. | 2017-10-16 04:15:47 Historical data download thread signaled to stop. | 2017-10-16 04:15:47 HD Request # 2 | Received 73 records from 2017-10-16 04:15:05 to 2017-10-16 04:15:44 (39.0 seconds) and wrote 70 records for GCLX7 | 2017-10-16 04:15:47 Added 3 Time and Sales records to Intraday data file for GCLX7 after download. | 2017-10-16 04:15:47 HD Request # 2 | Intraday download COMPLETE for GCLX7. Completion time: 0s. Unique request ID: 1 | 2017-10-16 04:15:47 Removed historical data download ID 1 | 2017-10-16 04:15:47 Real-time Intraday chart data file updates started for GCLX7 | 2017-10-16 04:15:47 Intraday chart data file opened for GCLX7 | 2017-10-16 04:15:47 Socket (9) | Socket gracefully closed by remote side. | 2017-10-16 04:15:47 Socket (9) | Closed. | 2017-10-16 04:15:47 Opened cached Intraday file: J:\Sierra Chart S5\Data\GCLX7.scid | 2017-10-16 04:15:56 GCLX7 240 Min #1 | Reloading chart. | 2017-10-16 04:27:57 GCLX7 [CBV] 1 Day #2 | Reloading chart. | 2017-10-16 04:27:57 GCLX7 [CBV] 1 Day #3 | Reloading chart. | 2017-10-16 04:27:57 GCLX7 [CBV] Weekly #4 | Reloading chart. | 2017-10-16 04:27:57 HD Request # 3 | Downloading Historical Daily chart data for GCLX7. Starting date: 2017-10-13. Service: oec | 2017-10-16 04:28:01 HD Request # 3 | Requesting historical Daily data for CLX17 starting at 2017-10-12 | 2017-10-16 04:28:01 HTTP connection to ds01.ddfplus.com:80 (14) | Creating socket. | 2017-10-16 04:28:01 HTTP connection to ds01.ddfplus.com:80 (14) | Connecting to IP: 8.18.161.123. | 2017-10-16 04:28:01 GCLX7 [CBV] Weekly #4 | Reloading chart. | 2017-10-16 04:28:01 GCLX7 [CBV] Weekly #4 | Waiting for historical downloads to complete with the IDs: 2, | 2017-10-16 04:28:01 HD Request # 3 | Receiving historical Daily data for GCLX7 starting at 2017-10-13 | 2017-10-16 04:28:01 HD Request # 3 | Writing historical Daily data to the file GCLX7.dly | 2017-10-16 04:28:01 HD Request # 3 | Received 3 records from 2017-10-13 00:00:00 to 2017-10-16 00:00:00 (4.0 days) and wrote 2 records for GCLX7 | 2017-10-16 04:28:01 HD Request # 3 | Daily download COMPLETE for GCLX7. Completion time: 1s. Unique request ID: 2 | 2017-10-16 04:28:01 Removed historical data download ID 2 | 2017-10-16 04:28:01 GCLX7 [CBV] Weekly #4 | Reloading chart. | 2017-10-16 04:28:02 GCLX7 [CBV] 1 Day #2 | Reloading chart. | 2017-10-16 04:28:13 GCLX7 [CBV] 1 Day #3 | Reloading chart. | 2017-10-16 04:28:24 HTTP connection to ds01.ddfplus.com:80 (14) | Socket gracefully closed by remote side. | 2017-10-16 04:29:06 HTTP connection to ds01.ddfplus.com:80 (14) | Received socket Close event. | 2017-10-16 04:29:06 HTTP connection to ds01.ddfplus.com:80 (14) | Initiating close of socket by core. | 2017-10-16 04:29:06 HTTP connection to ds01.ddfplus.com:80 (14) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-16 04:29:06 HTTP connection to ds01.ddfplus.com:80 (14) | Closed. | 2017-10-16 04:29:06 HTTP connection to www.sierrachart.com:80 (31) | Creating socket. | 2017-10-16 05:15:18 HTTP connection to www.sierrachart.com:80 (31) | Connecting to IP: 204.15.192.108. | 2017-10-16 05:15:18 Received Date-time from server. Delay adjusted UTC Date-time: 2017-10-16 10:15:19.081. Round-trip delay: 00:00:00.089 | 2017-10-16 05:15:18 Error setting the system Date-time.Windows error code 1314: A required privilege is not held by the client. | 2017-10-16 05:15:18 * HTTP connection to www.sierrachart.com:80 (31) | Socket gracefully closed by remote side. | 2017-10-16 05:15:23 HTTP connection to www.sierrachart.com:80 (31) | Received socket Close event. | 2017-10-16 05:15:23 HTTP connection to www.sierrachart.com:80 (31) | Initiating close of socket by core. | 2017-10-16 05:15:23 HTTP connection to www.sierrachart.com:80 (31) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-16 05:15:23 HTTP connection to www.sierrachart.com:80 (31) | Closed. | 2017-10-16 05:15:23 GCLX7 15 Min #5 | User Drawn Chart Drawings Draw Time in Milliseconds: 0. Count: 10 | 2017-10-16 05:20:38 GCLX7 15 Min #5 | Other Charts Chart Drawings Draw Time in Milliseconds: 0. Count: 0 | 2017-10-16 05:20:38 GCLX7 15 Min #5 | Custom Study Chart Drawings Draw Time in Milliseconds: 0. Count: 1 | 2017-10-16 05:20:38 GCLX7 15 Min #5 | Custom Study Fast List Chart Drawings Draw Time in Milliseconds: 0. Count: 0 | 2017-10-16 05:20:38 |