Support Board
Date/Time: Sun, 24 Nov 2024 04:27:33 +0000
Post From: STUCK WITH CTS ISSUES
| [2013-09-13 18:31:28] |
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This is an unfortunate situation. We were aware some users having trouble with the old T4 API and we worked very hard to add support for FIX because the connection is fully managed by Sierra Chart and we do not have any API issues. This resolved data downloading and symbol problems some users had. We cannot help with prior versions in regards to the downloading of historical data or symbol errors. We are aware of some issues that some users would have, and the problems were very difficult to resolve because they involved an API which we do not have control over. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |