Support Board
Date/Time: Thu, 16 Jan 2025 19:41:44 +0000
Post From: Slowness issues/lagging
| [2017-10-16 07:12:03] |
| jackbravo - Posts: 69 |
|
Hello, I am still having significant lagging issues that seem to be getting worse. I have adjusted settings to decrease # of days to load, as well as checked antivirus and other suggestions in topic #30. I'm not sure where to go next. I'm currently having to restart the software every few hours. There are some errors which appeared tonight, I'm not sure if relevant or not. HD Request # 48 | Downloading Intraday chart data for GCLX7 to the file GCLX7.scid. Service: oec | 2017-10-16 01:04:52 HD Request # 48 | Download start date-time: 2017-10-16 01:03:39.000 | 2017-10-16 01:04:52 HD Request # 48 | Using server: ds4.sierracharts.com port 10149 | 2017-10-16 01:04:52 Socket (21) | Creating socket. | 2017-10-16 01:04:52 Socket (21) | Connecting to IP: 192.81.56.146. | 2017-10-16 01:04:52 Socket (20) | Socket gracefully closed by remote side. | 2017-10-16 01:04:52 Socket (20) | Closed. | 2017-10-16 01:04:52 HD Request # 48 | Setting DTC encoding to Binary VLS | 2017-10-16 01:04:52 HD Request # 48 | Sending historical data logon request message. | 2017-10-16 01:04:52 HD Request # 48 | Requesting Intraday data. Start date-time: 2017-10-16 01:03:39. Record interval: 0. Symbol: GCLX7 | 2017-10-16 01:04:52 HD Request # 48 | Decompressing data. | 2017-10-16 01:04:52 HD Request # 48 | Receiving Intraday data for GCLX7 starting at 2017-10-16 01:03:39 | 2017-10-16 01:04:52 HD Request # 48 | Timestamp of first Intraday data file record written: 2017-10-16 01:03:50 | 2017-10-16 01:04:52 Socket (21) | Initiating close of socket by core. | 2017-10-16 01:04:52 Socket (21) | Shutdown started. Waiting for graceful close. | 2017-10-16 01:04:52 Historical data download thread signaled to stop. | 2017-10-16 01:04:52 HD Request # 48 | Received 56 records from 2017-10-16 01:03:39 to 2017-10-16 01:04:31 (52.0 seconds) and wrote 48 records for GCLX7 | 2017-10-16 01:04:52 HD Request # 48 | Intraday download COMPLETE for GCLX7. Completion time: 0s. Unique request ID: 47 | 2017-10-16 01:04:52 Removed historical data download ID 47 | 2017-10-16 01:04:52 Real-time Intraday chart data file updates started for GCLX7 | 2017-10-16 01:04:52 Intraday chart data file opened for GCLX7 | 2017-10-16 01:04:52 Socket (21) | Socket gracefully closed by remote side. | 2017-10-16 01:04:52 Socket (21) | Closed. | 2017-10-16 01:04:52 GCLX7 [CBV] 1 Day #3 | Reloading chart. | 2017-10-16 01:05:01 Opened cached Intraday file: J:\Sierra Chart S5\Data\ESZ7.scid | 2017-10-16 01:05:02 Opened cached Intraday file: J:\Sierra Chart S5\Data\6EZ7.scid | 2017-10-16 01:05:02 Opened cached Intraday file: J:\Sierra Chart S5\Data\GCLX7.scid | 2017-10-16 01:05:02 ESZ7 [CBV] 1 Day #2 | Reloading chart. | 2017-10-16 01:05:04 Opened cached Intraday file: J:\Sierra Chart S5\Data\NQZ7.scid | 2017-10-16 01:05:12 HTTP connection to ds01.ddfplus.com:80 (7) | Socket gracefully closed by remote side. | 2017-10-16 01:05:37 HTTP connection to ds01.ddfplus.com:80 (7) | Received socket Close event. | 2017-10-16 01:05:37 HTTP connection to ds01.ddfplus.com:80 (7) | Initiating close of socket by core. | 2017-10-16 01:05:37 HTTP connection to ds01.ddfplus.com:80 (7) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-16 01:05:37 HTTP connection to ds01.ddfplus.com:80 (7) | Closed. | 2017-10-16 01:05:37 Chart #6 | Volume DateTime: Array is unallocated. | 2017-10-16 01:11:39 * Chart #6 | Volume DateTime: Array is unallocated. | 2017-10-16 01:15:00 * Chart #6 | Volume DateTime: Array is unallocated. | 2017-10-16 01:30:00 * Chart #6 | Volume DateTime: Array is unallocated. | 2017-10-16 01:45:03 * Chart #6 | Volume DateTime: Array is unallocated. | 2017-10-16 01:59:59 * HTTP connection to www.sierrachart.com:80 (42) | Creating socket. | 2017-10-16 02:04:05 HTTP connection to www.sierrachart.com:80 (42) | Connecting to IP: 204.15.192.108. | 2017-10-16 02:04:05 Received Date-time from server. Delay adjusted UTC Date-time: 2017-10-16 07:04:07.196. Round-trip delay: 00:00:00.712 | 2017-10-16 02:04:06 Error setting the system Date-time.Windows error code 1314: A required privilege is not held by the client. | 2017-10-16 02:04:06 * HTTP connection to www.sierrachart.com:80 (42) | Socket gracefully closed by remote side. | 2017-10-16 02:04:11 HTTP connection to www.sierrachart.com:80 (42) | Received socket Close event. | 2017-10-16 02:04:11 HTTP connection to www.sierrachart.com:80 (42) | Initiating close of socket by core. | 2017-10-16 02:04:11 HTTP connection to www.sierrachart.com:80 (42) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-10-16 02:04:11 HTTP connection to www.sierrachart.com:80 (42) | Closed. | 2017-10-16 02:04:11 GAIN Capital/OEC | Received Trade Positions request acknowledgment message. Request Result: 2. Request Status: 1 | 2017-10-16 02:06:23 The lag issues go away after a restart but soon reappear, suggesting there are errors or something else accumulating. All of this started about 2 weeks ago. Is there anybody who would be able to look at my machine remotely if issue cannot be resolved on the board? I would like to keep SC as I have enjoyed using it. Thanks. |