Support Board

Date/Time: Thu, 16 Jan 2025 08:11:01 +0000

Post From: I keep getting disconnected

[2017-10-13 17:47:51] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages: CQG WebSocket socket (859) \| Encryption stream error encountered. error:140E0197:SSL routines:SSL_shutdown:shutdown while in init \| 2017-10-13 09:00:44 CQG WebSocket socket (859) \| Initiating close of socket by core. \| 2017-10-13 09:00:44 CQG WebSocket \| Network socket for WebSocket has been closed by remote side. \| 2017-10-13 09:00:44 CQG FIX Trading \| WebSocket closed. \| 2017-10-13 09:00:44 Connection to the external service has been lost. \| 2017-10-13 09:00:44 This is due to some connectivity issue to the CQG server. Probably on the CQG side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing