Support Board
Date/Time: Thu, 16 Jan 2025 06:44:29 +0000
Post From: Missing orders on SierraChart that exist on FXCM server ( can see on broker app )
| [2017-10-13 09:06:43] |
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No not at all. We are still looking at the problem. It appears to be a case, where the client order ID is not updated on an order rejection. And we have to revert to the prior one, but the thing is, we understand this may or may not be the case depending upon the FIX implementation and if we have had it wrong, then this would have been an ongoing issue. So we wonder if FXCM recently made a change. This is something that we simply would never have made a mistake with, because we we clearly read the documentation and we do extensive testing in this regard. So something must have changed on the FXCM side or there is inconsistent behavior. One or the other. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-13 09:07:46
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