Support Board
Date/Time: Thu, 16 Jan 2025 06:50:16 +0000
Post From: Missing orders on SierraChart that exist on FXCM server ( can see on broker app )
| [2017-10-13 08:35:56] |
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You should now see the order. Confirm. This was the last activity on it: Order 2017-10-13 07:28:51.342 GER30 FXCM order update (Order Status). Text: 19915;DAS 19915: ZDas Exception ORA-01403: no data foundORA-06512: at "E10R2.API", line 8204ORA-06512: at line 1 7696 We need to ask FXCM about this and we are going to see if we interpreted the order status correctly. Almost certainly we did. Unfortunately FXCM is not the best designed system and can have issues. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-13 08:37:48
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