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Date/Time: Thu, 16 Jan 2025 09:57:37 +0000



Post From: Alert Error

[2017-10-10 16:56:37]
Sierra Chart Engineering - Posts: 104368
What we can do is test this Chartbook you are using for a day and see if we encounter an incorrect alert, to understand why it is happening. Attach the Chartbook following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile

If you can create a new Chartbook which only contains the charts that make up this particular Alert, then that is going to be helpful.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing