Support Board
Date/Time: Thu, 16 Jan 2025 07:54:34 +0000
Post From: Not finding Equity Options for Google and others
| [2017-10-10 02:09:36] |
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We know that you wanted remote support for this, but we hesitate to get involved in that because we cannot know specifically what the right options symbol format is. This is controlled by Interactive Brokers. And potentially it is a trial and error process also requiring us to access information through your Trader Workstation which you are going to know better than we are. So we would rather just you work on this using the information that we provide and also contact Interactive Brokers for help in combination with our documentation. Here is more information which may be helpful: Interactive Brokers Symbols: Accessing Contract Description in TWS for Symbol Details If you need further help when you encounter a symbol error with particular options symbol, we need to see a copy of the Message Log: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Often in the past, both Interactive Brokers and our own users, have been more helpful on this subject than sometimes we are able to. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-10 02:11:12
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