Support Board
Date/Time: Thu, 16 Jan 2025 05:59:08 +0000
Post From: Price range on chart
| [2017-10-09 17:47:51] |
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We apologize for this. It is a problem with the data feed. We received this from our data provider Barchart about this: The NYSE switched their feed protocol over the weekend, and it appears things with ".A" or ".B" are being sent through by us without the ".A" or ".B". We will have a fix out shortly.
This will be resolved and the historical data cleaned up as soon as possible. Here are the instructions to provide an image of the chart: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |