Support Board
Date/Time: Sun, 24 Nov 2024 03:49:22 +0000
Post From: Missing fills / refreshing trade data from service with Rithmic
| [2013-09-12 20:04:54] |
| umair1 - Posts: 86 |
|
I'm looking at the POSITIONS tab. To get there I go to Trade -> Orders and Positions -> Click on POSITIONS For the CLZ3-CLZ4-NYMEX spread I mentioned before, it shows me long 4, it shows the trade service long 4, and the trade service average price at 0.000. The current price of the spread is around 12. For the other contracts I mentioned before, I noticed that if I place a new order- then it updated the position to the correct value. So to summarize: 1. For MJYZ3, I began the day short 1 contract, I sold another contract, so I was short a total of 2 contracts. 2. I then placed a buy order for 2 contracts to close the position out. 3. The buy order filled when my computer was off, sierra chart wasn't running. 4. Later when I turned my computer back on, Sierra Chart continued to show me short two contracts but also did not show the buy order that I had originally put in. It shows me short two contracts in the chart trade mode and it also shows me short two contracts in the positions tab. 5. I verified with the broker that I am flat. I tried going to Trade -> Refresh Trade Data from Service but it still shows me short two contracts. 6. Later today I decided to sell another contract of MJYZ3 at some price far above the current ask and Sierra Chart updated my position and does not show me short two contracts of MJYZ3 anymore. |