Support Board
Date/Time: Thu, 16 Jan 2025 04:42:26 +0000
Post From: Cannot connect to live feed
| [2017-10-05 17:02:55] |
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The problem relates to these messages: CQG WebAPI | Brokerage name: SierraDemo Account Name: DEMOSIERRA265 | 2017-10-05 09:34:13 CQG WebAPI | Sending collateral subscribe request. | 2017-10-05 09:34:13 CQG WebAPI | Connection to non-affiliated broker not allowed. | 2017-10-05 09:34:13 * We are putting out a new release now to solve this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |