Support Board
Date/Time: Thu, 16 Jan 2025 04:29:28 +0000
Post From: connection issues with rithmic
[2017-10-04 19:32:00] |
Sierra Chart Engineering - Posts: 104368 |
In general what we see from this Message Log is there is a connectivity problem between the Rithmic developed software running on your computer, and the Rithmic server. Here are some of the relevant messages: Rithmic Trading | Message from server: Server Alert: Trading System Connection - Heartbeat has been quiet for 59.209 seconds. | 2017-10-04 13:22:18
Service connection timed out. Will disconnect and retry. | 2017-10-04 13:29:30 * Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-04 19:32:16
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