Support Board
Date/Time: Thu, 16 Jan 2025 04:53:58 +0000
Post From: Can not connect to Data Source
| [2017-10-02 22:47:19] |
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We have released version 1618 which should solve this. Start AT Charts as you normally do. After this, follow the instructions here to update it to the current version: Software Download: Fast Update (Fast Update) Next time you start AT Charts it should connect to TransAct. We apologize for this issue and for the delay. It was not something that was expected. It has to do with an older parameter being used on start up. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |