Support Board
Date/Time: Thu, 16 Jan 2025 00:11:16 +0000
Post From: All charts in existing chartbook suddenly stopped updating; new charts work ok?
| [2017-09-25 18:02:31] |
| ErikT - Posts: 121 |
|
Hi, thanks for the reply. I guess I should have been clearer - the charts that won't update are historical charts, not intraday. The topic you pointed me to appears to be specific to intraday. I WILL WAIT TO HEAR BACK FROM YOU BEFORE INVESTING THE TIME NECESSARY TO CHECK ALL THOSE THINGS, since at first glance they appear only to be relevant to intraday charts. A couple other things - the person who sent me the chartbook is still using it without any issue. She had no problem. So it feels something about my setup is broken. On speculation that the .CHT file might have become corrupt, I went back and re-loaded the original copy I first received, which worked fine for a week and which is still working for the person who sent it to me. Same result - doesn't work now on my system. PLEASE ADVISE WHETHER I SHOULD STILL GO THRU TOPIC 3, which appears to only apply to intraday. Thanks! Erik |