Support Board
Date/Time: Thu, 16 Jan 2025 00:05:44 +0000
Post From: All charts in existing chartbook suddenly stopped updating; new charts work ok?
| [2017-09-25 17:04:19] |
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Whatever the issue is, it will be one of the items described in help topic 3: http://www.sierrachart.com/index.php?page=doc/helpdetails3.html Possibly related (?): There was a power outage here on Saturday, and this chartbook was open in SC at the time. The system crashed and was rebooted after power restored. I would hope SC is designed not to be vulnerable to data loss in such circumstances, but this could conceivably have contributed to the problem? If you still need more help let us know. In general we have to validate the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |