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Date/Time: Thu, 16 Jan 2025 16:17:24 +0000



Post From: SC instance often crash

[2017-09-19 17:34:51]
Sierra Chart Engineering - Posts: 104368
This error is not occurring within Sierra Chart but the operating system:
Faulting module name: MSHTML.dll.

We are not sure why it is occurring.

Run Sierra Chart in Safe Mode and see if that helps:
Sierra Chart - Software Login Instructions: Using Safe Mode


Could you try running Sierra Chart on a different computer and see if you still notice the problem.

Also, try resetting Sierra Chart to a default state:
https://www.sierrachart.com/index.php?page=doc/helpdetails39.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-09-19 17:35:20