Support Board
Date/Time: Mon, 20 Jan 2025 08:20:35 +0000
Post From: Sierra Exchange Data + IB order routing
| [2017-09-13 17:38:17] |
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We have prepared this documentation on this subject: http://www.sierrachart.com/index.php?page=doc/IBSymbols.html#MoreDetailedStockSymbolFormatAndSierraChartDataFeed FYI, It's worthy to note that when a more detailed symbol is used, the Flatten and Flatten All buttons in Orders and Positions do not work for those symbols. However, Cancel and Cancel All open orders do work. This makes no technical sense at all. What do you mean by does not work? There must be an order sent in response to these commands. Or an error message given in Trade >> Trade Service Log. I'm finding that this occurs more for ETFs which are generally on the ARCA exchange. For instance, XOP and XBI required me to add the more detailed symbol. Follow the instructions here to update the Symbol Settings: http://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#UpdateSettingsSteps Example symbol that you can now use: XOP-STK-SMART/ARCA Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-13 17:39:12
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