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Date/Time: Thu, 16 Jan 2025 00:20:55 +0000



Post From: How To Restore Single/ Isolated Data Service Feed within Multiple Data Services Feed?

[2017-09-13 04:38:25]
Sierra Chart Engineering - Posts: 104368
This dedicated feed cannot act simultaneously with other like-kind feeds, per tech support, per my understanding.
We do not know what you mean by this.

After version two was installed, the version one feed for Futures was rendered void. The historical data downloads, but thereafter, the data is frozen, without market movements. Nonetheless, the Forex data feed continues to function without issues, per either of the two foregoing data feeds.
Your conclusion here is incorrect. You can install many instances of Sierra Chart on your system none of which will affect each other. There is some other reason for the problem.


Also, regarding the Data/Trade Service Settings, the service does not connect (Waiting to reconnect...) when attempting to utilize "TransAct Trading [trading]".
Would be best to contact TransAct support about this. But first look over this section here:
https://www.sierrachart.com/index.php?page=doc/TransAct.php#CommonIssues
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing