Support Board
Date/Time: Thu, 16 Jan 2025 07:40:43 +0000
Post From: Market playback functionality
| [2017-09-12 05:02:32] |
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There are two problems we are seeing. For other symbols the network you are on is blocking the connection for historical data: HD Request # 46 | Error downloading historical Intraday data for F.US.ULAU17. Timeout error connecting to server. | 2017-09-12 14:22:19
HD Request # 49 | Error downloading historical Intraday data for F.US.FVAU17. Timeout error connecting to server. | 2017-09-12 14:23:19 Refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server For this symbol we do not see any historical data downloading even being done: F.US.HTSU17 Open an Intraday for that symbol and select Edit >>Delete All Data and Download. After that provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-12 05:03:47
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