Support Board
Date/Time: Thu, 16 Jan 2025 00:14:10 +0000
Post From: Trading Service & Trading Activity Log not working
| [2017-09-08 22:01:17] |
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You said: The Trade Activity Log does not receive data. I can not get any information from it. It will not allow me to enter any of the fields, for example Date Range. The same issue applies to Service log. I can be reach via phone if you prefer. Let me know.
And then we said: In regards to the Date and Time controls, this is a temporary problem created by Microsoft and it should be resolved sometime this month. Refer to:
Notice: Windows 10 Update Causes Date/Time Controls to Not Display Properly When it comes to the logging of trading activity data when using TransAct, refer to: https://www.sierrachart.com/index.php?page=doc/TransAct.php#KnownReasonsForMissingOrderFillsAndSolution Microsoft did resolve the issue with the Data and Time controls and we also implemented new Date and Time controls anyway. So you could not be having a problem with those any longer. This may not have even been the main issue anyway. So what are you currently having a problem with? We are not clear about that. Also, you cannot possibly have the same issue with the Trade Service Log. It is a complete different type of log which logs different information. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-08 22:01:54
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