Support Board
Date/Time: Wed, 15 Jan 2025 19:30:07 +0000
Post From: missing chartbook and security
| [2017-09-04 18:25:42] |
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the saved backup charts folder is also now blanked out.
This must have been caused by some system issue on your side. Sierra Chart would not delete any files in that folder. There are no log files within Sierra Chart for something like this. When a Chartbook is saved, there is a log line generated if there is an error and that would be in the Window >> Message Log. In case there is any problem, you can enable this option to save the Message Log to a file: General Settings Window: Save Message Log to File (Global Settings >> General Settings >> Log >> Log) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-09-04 18:27:34
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