Support Board
Date/Time: Thu, 16 Jan 2025 19:40:04 +0000
Post From: Charts stalled
[2017-09-01 18:58:01] |
Sierra Chart Engineering - Posts: 104368 |
The connection problem is from a sub instance of Sierra Chart. And not the main instance connected to TD Ameritrade. These are the relevant messages: DTC Client (5) | Error setting send buffer size to 0. Unknown Windows error code 10022. | 2017-09-01 11:49:39 * DTC Client (5) | Connecting to IP: 127.0.0.1. | 2017-09-01 11:49:39 DTC Client (5) | Connect event error. Windows error code 10061: Connection refused. | 2017-09-01 11:49:39 * This is very unusual to see these types of messages and almost certainly they are going to because by some security software on your system. Refer to this help topic: http://www.sierrachart.com/index.php?page=doc/helpdetails1.php#NetworkCommunicationOrServerProblem It almost seems so you are not running a standard installation of Windows. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |