Support Board
Date/Time: Thu, 16 Jan 2025 19:54:48 +0000
Post From: Charts stalled
[2017-09-01 17:05:29] |
Sierra Chart Engineering - Posts: 104368 |
OK we see what the problem is. It relates to a new CME market data policy in regards to exchange fee trials. We are contacting the vendor of record Barchart about this. They are mishandling the request. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |