Login Page - Create Account

Support Board


Date/Time: Wed, 15 Jan 2025 20:55:09 +0000



Post From: No LMAX today on NFP

[2017-09-01 14:11:08]
Sierra Chart Engineering - Posts: 104368
We checked on this and unfortunately we did not have logging enabled at the time so we do not know the exact reason for the problem. We have now enabled logging.

We do not know whether the data feed just stopped from LMAX, or the connection was lost. Either way, it was something that was outside of our control and not due to any type of apparent server load.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing