Support Board
Date/Time: Wed, 15 Jan 2025 20:49:29 +0000
Post From: No connection Sierra BitMex
| [2017-08-30 11:58:45] |
| Ufo de Jager - Posts: 16 |
|
I can not connect to my BitMex account. The problem seems to be different DTC client versions. Do you have a solution for this? #### BitMEX | Connecting to the server ds3.sierracharts.com. Port 5569 | 2017-08-30 13:44:46 DTC Client (15) | Creating socket. Using TLS 1.2. | 2017-08-30 13:44:46 DTC Client (15) | Connecting to IP: 65.182.172.42. | 2017-08-30 13:44:46 BitMEX | Connected to server. | 2017-08-30 13:44:46 BitMEX | Starting socket receive thread. | 2017-08-30 13:44:46 BitMEX | Sending Encoding Request to server | 2017-08-30 13:44:46 BitMEX | Setting DTC encoding to Binary VLS | 2017-08-30 13:44:46 BitMEX | Sending logon request message. | 2017-08-30 13:44:46 BitMEX | Received logon response. | 2017-08-30 13:44:46 BitMEX | Server Name: SC DTC Server. | 2017-08-30 13:44:46 BitMEX | Server protocol version: 7. Client protocol version: 8 | 2017-08-30 13:44:46 BitMEX | Logon error received from server: There is a DTC Protocol version mismatch | 2017-08-30 13:44:46 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-08-30 13:44:46 Select 'File >> Disconnect' to prevent further connection attempts. | 2017-08-30 13:44:46 DTC Client (15) | Initiating close of socket by core. | 2017-08-30 13:44:46 DTC Client (15) | Shutdown started. Waiting for graceful close. | 2017-08-30 13:44:46 DTC Client (15) | Socket gracefully closed by remote side. | 2017-08-30 13:44:46 DTC Client (15) | Closed. | 2017-08-30 13:44:46 BitMEX | Disconnected. | 2017-08-30 13:44:46 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-08-30 13:44:46 #### Best regards Ufo |