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Date/Time: Wed, 15 Jan 2025 18:50:28 +0000



Post From: DATA LIMITED UNTIL 07-21

[2017-08-29 12:13:08]
Sierra Chart Engineering - Posts: 104368
We understand but getting an image of the chart will help us understand the problem.

Most likely you are using the wrong symbol. Only use the symbols listed in File >> Find Symbol. Open a new futures chart through File >> Find Symbol>> Futures.

If there still is a problem we need to get a copy of the Message Log. Follow these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-08-29 12:13:20